Terms and Conditions

Last Updated: May 20, 2026

1. Introduction

Welcome to GammaFlip.io (the "Service"). These Terms and Conditions (the "Terms") govern your access to and use of the Service and form a binding agreement between you (the "User", "you") and:

  • QUANTUMGARDEN - UNIPESSOAL LDA (the "Company", "we", "us"),
  • a Portuguese private limited company (Sociedade Unipessoal por Quotas),
  • NIPC 517 952 530,
  • registered office at Travessa de Vale Mourelos 4, 2810-133 Almada, Portugal.

By creating an account, paying for a subscription, or otherwise using the Service, you confirm that you have read, understood and accepted these Terms and our Privacy Policy. If you do not agree, do not use the Service.

2. Definitions

  • "Service" — the website at gammaflip.io and all related features (charts, analytics, alerts, academy content, APIs).
  • "Account" — your personal user account on the Service.
  • "Subscription" — a paid plan (monthly or annual) giving access to premium features.
  • "Content" — all data, analytics, charts, lessons, code and other materials made available through the Service.
  • "Payment Provider" — Paddle.com Market Ltd, our current Merchant of Record; or, for a small number of legacy subscriptions, Lemon Squeezy LLC.

3. Nature of the Service — Not Financial Advice

GammaFlip.io is a data analytics and visualisation tool for cryptocurrency options markets. We provide market data, charts and analytics for informational and educational purposes only.

Important: Nothing on the Service constitutes financial, investment, legal or tax advice. We do not offer trading signals, portfolio management, brokerage services or investment recommendations. Cryptocurrency derivatives are highly volatile and can result in the total loss of your capital. You are solely responsible for your trading decisions and you should consult a qualified professional before acting on any information shown on the Service.

4. Eligibility

To use the Service you must:

  • be at least 18 years old and have full legal capacity to enter into a binding contract under the laws of your country;
  • not be resident in, or accessing the Service from, a jurisdiction subject to comprehensive sanctions imposed by the European Union, the United Nations or the United States Office of Foreign Assets Control;
  • not be a person or entity designated on any applicable sanctions list.

We may refuse, suspend or terminate access to anyone who does not meet these requirements.

5. Account Registration

To access most features you must create an Account. You agree that:

  • the information you provide (including your email) is accurate, current and complete;
  • you will keep your login credentials confidential and are responsible for all activity that occurs under your Account;
  • one Account is for one natural person — sharing Account credentials with others, including for the purpose of bypassing the per-Account subscription cost, is prohibited and grounds for termination;
  • you will notify us promptly at support@gammaflip.io if you become aware of any unauthorised use of your Account.

6. Subscriptions, Billing and Auto-Renewal

6.1. Plans

We offer Monthly and Annual subscription plans, in addition to a free tier and a time-limited free trial. The price and feature set of each plan are shown on the pricing page at the time of purchase and form part of these Terms by reference.

6.2. Payment Provider

All payments are processed by Paddle.com Market Ltd, who acts as our Merchant of Record. Paddle is responsible for collecting payment, charging applicable VAT and issuing invoices. A small number of legacy subscriptions are still serviced by Lemon Squeezy LLC under the same Merchant-of-Record model; these will be transitioned to Paddle and the relationship with Lemon Squeezy will then end.

6.3. Auto-Renewal

Subscriptions renew automatically at the end of each billing period (monthly or annually) at the then-current rate, unless you cancel before the renewal date. We will notify you of any price changes by email at least 30 days before they take effect; you may cancel before the new price applies.

6.4. Taxes

Prices shown may be exclusive of VAT. The Payment Provider determines and adds the applicable tax based on your billing country at checkout.

7. Right of Withdrawal and Refunds

This Section sets out the statutory minimum; for a fuller, plain-language description of how cancellations and refunds work in practice, see our Refund & Cancellation Policy.

7.1. Free Trial

When you create an Account, you receive a 14-day free trial of premium features without providing a payment method. The trial does not auto-convert to a paid Subscription; at the end of 14 days your Account is automatically downgraded to the free tier. As no payment is taken during the trial, no refund question arises.

7.2. EU Right of Withdrawal (14 days)

If you are a consumer in the European Union, under Directive 2011/83/EU and Portuguese Decreto-Lei n.º 24/2014 you have the right to withdraw from your paid Subscription within 14 days of the start of the contract, without giving any reason.

The Service is a digital service that begins to be supplied as soon as your Subscription is activated. By starting to use the Service before the end of the 14-day withdrawal period, you expressly request that performance begins immediately and you acknowledge that, under Art. 17(1)(m) of Decreto-Lei n.º 24/2014, your statutory right of withdrawal may be lost once the Service has been fully performed with your prior consent.

7.3. Voluntary 14-Day Money-Back Guarantee (First Paid Subscription)

Independently of the statutory right of withdrawal in Section 7.2, we voluntarily offer a 14-day money-back guarantee on your first paid Subscription. If you are not satisfied for any reason, contact support@gammaflip.io within 14 days of your first paid charge and we will refund the full amount, regardless of whether you have started to use the Service. This guarantee applies only to your first paid Subscription and not to renewals.

7.4. Renewals

Renewal charges are not automatically refundable. However, if you notice an unexpected auto-renewal charge and contact us within 48 hours of the charge, and you have not used premium features since the renewal, we will normally refund the renewal in full as a goodwill gesture. After 48 hours, refunds on renewals are at our sole discretion (for example, prolonged service unavailability, duplicate billing, or manifest billing error).

7.5. Exceptions

The money-back guarantee and goodwill refunds do not apply where (a) you initiate a chargeback without first contacting us, (b) our anti-fraud system identifies repeat subscribe-and-refund abuse across multiple Accounts, or (c) the Account is terminated by us under Section 10 for breach of these Terms.

8. Cancellation

You may cancel your Subscription at any time:

  • through your Account page on the Service, or
  • through the customer portal link included in your Paddle (or, for legacy subscribers, Lemon Squeezy) email receipts, or
  • by emailing support@gammaflip.io.

Cancellation stops the next automatic renewal. You will continue to have premium access until the end of the period you have already paid for; no partial refund is issued for the unused portion (subject to Section 7).

9. Acceptable Use

When using the Service you agree not to:

  • share, sell, rent or otherwise transfer your Account or its credentials;
  • resell, redistribute or republish the Content, in whole or in part, in any form (including but not limited to paid newsletters, Discord channels, signal services, or aggregator websites);
  • scrape, crawl, mirror or systematically extract data from the Service except through documented APIs and within the rate limits we publish;
  • use automated tools, bots or scripts to create accounts, claim trials, or otherwise circumvent our anti-abuse measures;
  • reverse engineer, decompile or attempt to derive the source code of any part of the Service except to the extent expressly permitted by mandatory law;
  • interfere with, disrupt, or attempt to gain unauthorised access to any part of the Service, its servers, or the networks connected to it;
  • use the Service to engage in market manipulation, money laundering, or any other unlawful activity;
  • upload or transmit any malicious code, content or material that is unlawful, defamatory, infringing or otherwise objectionable.

10. Termination by Us

We may suspend or terminate your Account, with or without notice, if:

  • you breach these Terms, including the Acceptable Use rules in Section 9;
  • your payment is declined, charged back or fraudulent;
  • our anti-fraud system identifies your sign-up as a duplicate of a previously trialled account (see Privacy Policy Section 7 on automated decision-making and your right to human review);
  • continued provision of the Service would expose us to legal, regulatory or security risk;
  • we discontinue the Service in whole or in part (we will give at least 30 days' notice and prorate refunds where applicable).

On termination, your right to use the Service ceases immediately. Sections that by their nature should survive termination (Intellectual Property, Disclaimers, Limitation of Liability, Governing Law) will continue to apply.

11. Intellectual Property

All content, features and functionality of the Service — including charts, data visualisations, lesson materials, code, design, trademarks and logos — are owned by the Company or its licensors and are protected by international copyright, trademark and other intellectual property laws.

Subject to your compliance with these Terms, we grant you a limited, personal, non-exclusive, non-transferable, revocable licence to access and use the Service for your own non-commercial purposes. All other rights are reserved.

12. Third-Party Data

The Service incorporates market data sourced from third-party exchanges (Deribit, Bybit, OKX and others). We do not guarantee the accuracy, completeness or timeliness of this data. The Service may be temporarily unavailable or display stale data if an upstream provider experiences an outage.

13. Disclaimers — "AS IS"

The Service is provided "AS IS" and "AS AVAILABLE", without warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, accuracy or non-infringement, except for warranties that cannot be excluded under mandatory consumer-protection law.

We do not warrant that the Service will be uninterrupted, error-free, secure, or that any defects will be corrected.

14. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall the Company, its directors, employees or affiliates be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation loss of profits, trading losses, data, goodwill, or other intangible losses, arising out of or in connection with your use of, or inability to use, the Service.

Our aggregate liability for any claim arising out of or relating to these Terms or the Service is limited to the amount you paid us in the twelve (12) months preceding the event giving rise to the claim.

Nothing in these Terms excludes or limits liability that cannot be excluded under mandatory law, including liability for gross negligence, wilful misconduct, or personal injury caused by our negligence.

15. Privacy

Our processing of personal data is described in our Privacy Policy, which forms an integral part of these Terms.

16. Changes to These Terms

We may update these Terms from time to time. When we make material changes, we will notify registered users by email and post the updated version on this page at least 30 days before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms; if you do not agree, you may cancel your Subscription before the changes take effect.

17. Governing Law and Jurisdiction

These Terms are governed by the laws of Portugal, excluding its conflict-of-laws rules and the United Nations Convention on Contracts for the International Sale of Goods.

The courts of Lisbon, Portugal, have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Service, except that, if you are a consumer resident in the European Union, you may also bring proceedings in the courts of your country of residence, and the mandatory consumer-protection law of that country continues to apply (Art. 6(2) Rome I Regulation).

18. Consumer Dispute Resolution (EU)

If you are a consumer and we cannot resolve a dispute amicably, you may use the European Commission's Online Dispute Resolution platform at ec.europa.eu/consumers/odr. In Portugal, you may also refer disputes to the Centro de Arbitragem de Conflitos de Consumo de Lisboa (centroarbitragemlisboa.pt), among other authorised entities listed at consumidor.gov.pt. We are not obliged to participate in alternative dispute resolution unless required by law, but we will consider any reasonable request to do so.

19. Miscellaneous

  • Severability. If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions remain in full force and effect.
  • No waiver. Our failure to enforce any right or provision of these Terms is not a waiver of that right or provision.
  • Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms to an affiliate or in connection with a corporate restructuring, merger or sale of assets.
  • Entire agreement. These Terms, together with the Privacy Policy and any plan-specific terms presented at checkout, constitute the entire agreement between you and us regarding the Service and supersede any prior agreements on the same subject matter.
  • Force majeure. We are not liable for delays or failures caused by events beyond our reasonable control, including upstream exchange outages, cloud-provider incidents, war, natural disasters, or regulatory action.

20. Contact

For any question about these Terms, please contact us at support@gammaflip.io or by post at the registered office address in Section 1.