Support

Contact us

Email support@gammaflip.io. Write from the address of your GammaFlip account and describe what you were doing and what you saw; a screenshot helps. We answer in English.

Documentation

  • API and data documentation: endpoints, data dictionary, markets and venues, rate limits, errors.
  • Glossary: gamma flip, call and put walls, max pain and the other terms used across the product.
  • What's new: the changelog.

GammaFlip in Claude and ChatGPT

The GammaFlip connector gives an AI assistant read-only access to the data on your plan. Setup, the list of tools and example questions are in Connect to Claude and ChatGPT.

  • Sign-in. The assistant opens a GammaFlip page where you sign in with your GammaFlip account and approve the connection. We never see your Claude or ChatGPT password, and the assistant never sees your GammaFlip password.
  • Disconnect. Remove GammaFlip in the assistant's connector or plugin settings. To revoke access from our side as well, email us.
  • "Could not be matched to a GammaFlip account". Disconnect and add the connector again, signing in with the account that holds your plan.
  • "Temporarily unavailable". Try again in a minute. If it continues, email us with the time of the request.

Billing

Plans, invoices and cancellation are managed from your account on gammaflip.io. Refunds are described in the Refund Policy.

Privacy and data requests

To access, correct or delete your data, email support@gammaflip.io. Details are in the Privacy Policy; the Terms and Conditions name the company behind GammaFlip and its registered address.